{"id":4047,"date":"2023-06-23T07:12:36","date_gmt":"2023-06-23T07:12:36","guid":{"rendered":"https:\/\/elpatronvintage.com\/?page_id=4047"},"modified":"2025-05-08T21:55:38","modified_gmt":"2025-05-08T19:55:38","slug":"politiques-de-retour","status":"publish","type":"page","link":"https:\/\/elpatronvintage.com\/fr\/politiques-de-retour\/","title":{"rendered":"Retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4047\" class=\"elementor elementor-4047\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-108363fd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"108363fd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2ef85730\" data-id=\"2ef85730\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a2c7967 elementor-widget elementor-widget-text-editor\" data-id=\"1a2c7967\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>-LA PAGE SUR LA POLITIQUE DES RETOURS :<\/p>\n<h3 class=\"\" data-start=\"167\" data-end=\"215\">Politique de retour\u00a0<\/h3>\n<p>\u00a0<\/p>\n<h4 class=\"\" data-start=\"402\" data-end=\"447\">1) Conditions g\u00e9n\u00e9rales de retour<\/h4>\n<p class=\"\" data-start=\"448\" data-end=\"798\">Il s'agit de ventes en gros de v\u00eatements vintage et de seconde main, <strong data-start=\"527\" data-end=\"634\">Les remboursements ne seront accept\u00e9s que lorsqu'une erreur \u00e9vidente a \u00e9t\u00e9 commise par El Patr\u00f3n Vintage.<\/strong>.<br data-start=\"635\" data-end=\"638\" \/>Aucun retour ne sera accept\u00e9 pour des raisons subjectives ou personnelles, telles que : \"je n'aime pas un v\u00eatement\" ou \"il ne correspond pas \u00e0 mes attentes\".<\/p>\n<h4 class=\"\" data-start=\"800\" data-end=\"853\">2. Proc\u00e9dure de demande de remboursement<\/h4>\n<p class=\"\" data-start=\"854\" data-end=\"1134\">Si vous pensez qu'il y a eu une erreur dans votre commande, vous devez :<br data-start=\"913\" data-end=\"916\" \/>- Contactez-nous via WhatsApp <strong data-start=\"952\" data-end=\"973\">(+34 649 768 063)<\/strong> dans un d\u00e9lai maximum de <strong data-start=\"996\" data-end=\"1008\">48 heures<\/strong> \u00e0 compter de la r\u00e9ception de la commande.<br data-start=\"1039\" data-end=\"1042\" \/>- Veuillez indiquer le num\u00e9ro de commande.<br data-start=\"1072\" data-end=\"1075\" \/>- Joignez des photographies claires et des preuves de l'erreur commise.<\/p>\n<h4 class=\"\" data-start=\"1136\" data-end=\"1193\">3. Conditions d'acceptation du retour<\/h4>\n<p class=\"\" data-start=\"1194\" data-end=\"1580\">- Frais de retour <strong data-start=\"1233\" data-end=\"1276\">sont enti\u00e8rement \u00e0 la charge du client.<\/strong>.<br data-start=\"1277\" data-end=\"1280\" \/>- Le retour doit \u00eatre programm\u00e9 et exp\u00e9di\u00e9 dans un d\u00e9lai maximum de <strong data-start=\"1348\" data-end=\"1369\">14 jours calendaires<\/strong> \u00e0 compter de la r\u00e9ception de la commande ou de l'acceptation du retour.<br data-start=\"1439\" data-end=\"1442\" \/>- Jusqu'\u00e0 ce que le colis retourn\u00e9 soit re\u00e7u et contr\u00f4l\u00e9 par notre entrep\u00f4t, le client reste responsable de son contenu.<\/p>\n<h4 class=\"\" data-start=\"1582\" data-end=\"1632\">4. Examen des paquets et \u00e9mission des coupons<\/h4>\n<p class=\"\" data-start=\"1633\" data-end=\"2330\">- D\u00e8s r\u00e9ception du retour, nous proc\u00e9derons \u00e0 un contr\u00f4le pr\u00e9cis afin de nous assurer que le contenu correspond exactement \u00e0 la commande originale.<br data-start=\"1785\" data-end=\"1788\" \/>- Toute divergence (de poids, de quantit\u00e9, de style ou de qualit\u00e9) doit \u00eatre signal\u00e9e dans un d\u00e9lai maximum de <strong data-start=\"1886\" data-end=\"1898\">24 heures<\/strong> apr\u00e8s la r\u00e9ception initiale de la commande pour \u00eatre prise en compte.<br data-start=\"1963\" data-end=\"1966\" \/>- Si le retour est accept\u00e9, un <strong data-start=\"2012\" data-end=\"2031\">coupon d'achat<\/strong> \u00e9quivalent au montant des marchandises retourn\u00e9es (\u00e0 l'exclusion des frais d'exp\u00e9dition).<br data-start=\"2115\" data-end=\"2118\" \/>- <strong data-start=\"2120\" data-end=\"2160\">Aucun remboursement mon\u00e9taire n'est effectu\u00e9<\/strong> en toutes circonstances.<br data-start=\"2188\" data-end=\"2191\" \/>- La proc\u00e9dure d'examen et d'\u00e9mission du coupon peut durer jusqu'\u00e0 <strong data-start=\"2255\" data-end=\"2274\">14 jours ouvrables<\/strong> \u00e0 compter de la r\u00e9ception des marchandises retourn\u00e9es dans notre entrep\u00f4t.<\/p>\n<h4 class=\"\" data-start=\"2332\" data-end=\"2367\">5. Produits d'occasion<\/h4>\n<p class=\"\" data-start=\"2368\" data-end=\"2664\">\u00c9tant donn\u00e9 que nous vendons des v\u00eatements vintage et d'occasion, nous ne pouvons pas certifier si les v\u00eatements ont \u00e9t\u00e9 utilis\u00e9s ou manipul\u00e9s apr\u00e8s l'achat. C'est la raison pour laquelle nous ne pouvons pas certifier si les v\u00eatements ont \u00e9t\u00e9 utilis\u00e9s ou manipul\u00e9s apr\u00e8s l'achat, <strong data-start=\"2525\" data-end=\"2618\">les retours ne seront trait\u00e9s que sous forme de coupons pour des achats futurs sur notre site web.<\/strong>et aucun remboursement en esp\u00e8ces ne sera effectu\u00e9.<\/p>\n<p data-start=\"2368\" data-end=\"2664\"><strong data-start=\"217\" data-end=\"238\">Le mod\u00e8le vintage<\/strong>avec CIF\/NIF : 47936812M, repr\u00e9sent\u00e9 par <strong data-start=\"281\" data-end=\"306\">Julen Garc\u00eda Mart\u00ednez<\/strong>est responsable de la gestion des retours.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>-P\u00c1GINA DE POL\u00cdTICA DE DEVOLUCIONES: Pol\u00edtica de Devoluciones\u00a0 \u00a0 1. Condiciones generales de devoluci\u00f3n Al tratarse de ventas al por mayor de lotes de ropa vintage y de segunda mano, solo se aceptar\u00e1n devoluciones cuando se haya cometido un error evidente por parte de El Patr\u00f3n Vintage.No se aceptar\u00e1n devoluciones por motivos subjetivos o de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-4047","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Devoluci\u00f3n - elpatronvintage.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elpatronvintage.com\/fr\/politiques-de-retour\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Devoluci\u00f3n - elpatronvintage.com\" \/>\n<meta property=\"og:description\" content=\"-P\u00c1GINA DE POL\u00cdTICA DE DEVOLUCIONES: Pol\u00edtica de Devoluciones\u00a0 \u00a0 1. Condiciones generales de devoluci\u00f3n Al tratarse de ventas al por mayor de lotes de ropa vintage y de segunda mano, solo se aceptar\u00e1n devoluciones cuando se haya cometido un error evidente por parte de El Patr\u00f3n Vintage.No se aceptar\u00e1n devoluciones por motivos subjetivos o de [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/elpatronvintage.com\/fr\/politiques-de-retour\/\" \/>\n<meta property=\"og:site_name\" content=\"elpatronvintage.com\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-08T19:55:38+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/elpatronvintage.com\/politicas-devolucion\/\",\"url\":\"https:\/\/elpatronvintage.com\/politicas-devolucion\/\",\"name\":\"Devoluci\u00f3n - elpatronvintage.com\",\"isPartOf\":{\"@id\":\"https:\/\/elpatronvintage.com\/#website\"},\"datePublished\":\"2023-06-23T07:12:36+00:00\",\"dateModified\":\"2025-05-08T19:55:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/elpatronvintage.com\/politicas-devolucion\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/elpatronvintage.com\/politicas-devolucion\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/elpatronvintage.com\/politicas-devolucion\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/elpatronvintage.com\/it\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Devoluci\u00f3n\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/elpatronvintage.com\/#website\",\"url\":\"https:\/\/elpatronvintage.com\/\",\"name\":\"EL PATR\u00d3N VINTAGE WHOLESALE | Proveedores de ropa vintage\",\"description\":\"El Patr\u00f3n Vintage CLOTHING WHOLESALE\",\"publisher\":{\"@id\":\"https:\/\/elpatronvintage.com\/#organization\"},\"alternateName\":\"Ropa Vintage al Por Mayor\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/elpatronvintage.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/elpatronvintage.com\/#organization\",\"name\":\"EL PATR\u00d3N VINTAGE WHOLESALE | Proveedores de ropa vintage\",\"url\":\"https:\/\/elpatronvintage.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/elpatronvintage.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/elpatronvintage.com\/wp-content\/uploads\/2023\/01\/logo-web.webp\",\"contentUrl\":\"https:\/\/elpatronvintage.com\/wp-content\/uploads\/2023\/01\/logo-web.webp\",\"width\":961,\"height\":598,\"caption\":\"EL PATR\u00d3N VINTAGE WHOLESALE | Proveedores de ropa vintage\"},\"image\":{\"@id\":\"https:\/\/elpatronvintage.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Retours - elpatronvintage.com","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/elpatronvintage.com\/fr\/politiques-de-retour\/","og_locale":"fr_FR","og_type":"article","og_title":"Devoluci\u00f3n - elpatronvintage.com","og_description":"-P\u00c1GINA DE POL\u00cdTICA DE DEVOLUCIONES: Pol\u00edtica de Devoluciones\u00a0 \u00a0 1. 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